Privacy Policy
Last Updated: August 30, 2025
1. Introduction
Redpoint Poinciana Concrete ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal information.
2. Information We Collect
We collect information that you provide directly to us, including name, email address, phone number, physical address, and project details when you request quotes or services. We also collect information automatically through your use of our website, including IP address, browser type, device information, pages visited, and time spent on pages. We may collect location data to provide localized services.
3. How We Use Your Information
We use collected information to provide and improve our services, respond to inquiries and quote requests, schedule appointments and service calls, process payments, send service updates and project information, improve our website and user experience, comply with legal obligations, and protect against fraud and unauthorized activity. We may also use your information for marketing purposes with your consent.
4. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with service providers who assist in our operations (payment processors, scheduling tools, email services), professional advisors (lawyers, accountants), and law enforcement when required by law. We may also share information with your consent or as necessary to complete transactions you request.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand user preferences. Cookies are small data files stored on your device. You can control cookie settings through your browser, though disabling cookies may limit website functionality. We use both session cookies (temporary) and persistent cookies (remain after closing browser).
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Redpoint Poinciana Concrete.
8. Your Privacy Rights
You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time by following unsubscribe instructions in emails or contacting us directly. You can request a copy of the personal information we hold about you. California residents have additional rights under the California Consumer Privacy Act (CCPA).
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the revision date. Material changes will be communicated through email or prominent website notice. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Redpoint Poinciana Concrete
880 Towne Center Dr, Poinciana, FL 34759
Phone: (407) 594-4832